About Us

Our Guesthouse/Hostel

"High Standards, Low Rates" Zaya's guesthouse is Ulaanbaatar's highest rated guesthouses year after year. We strive to be the best guesthouse in Ulaanbaatar by providing excellent customer service, comfortable rooms in a clean and safe facility, low rates and a spirit of Mongolia to travelers from all over the world. Our family-owned guesthouse is located in the heart of Ulaanbaatar, we’re a pleasant five-minute walk to museums, theaters and shops on Peace Avenue, and restaurants and entertainment on Seoul Street. We have been in business since 1995. Our two locations can accommodate 36-40 guests at capacity. We do our best to make our guests comfortable by offering newly renovated rooms offer a choice of single, double/ twin and triple accommodations with shared or en-suite baths. We ask our guests to respect our quiet hours: 10PM - 8AM daily in order to provide the best experience for all our guests. Our budget guesthouse is safe, clean and friendly. Our semi private bathrooms are shared between two rooms only, and are kept immaculately clean. Spacious, modern common areas will provide you with opportunities to meet other travelers and organize adventures or group tours.

 

Group discounts

Zaya guesthouse is an ideal location for groups. Whether you’re traveling to Mongolia to sight see, attend a convention, do volunteer work, we invite you to make the Zaya guesthouse your home base. In addition, should you need to gather your group for a work or socializing session, our attractively furnished Eleanor Room can accommodate up to 36 guests. To inquire about a group booking for 15 rooms or more, please complete the form.

 

Extended Stay

Zaya guesthouse is pleased to offer extended stay discounts to expats, researchers and interns staying with us for 14+ nights. Please complete the form for a quote on rates and availability.

 

Our tours

Even if you are only here for business, you will want to see as much of our beautiful country as possible. Our tours make it easy for you to enjoy the many sights our country has to offer. We travel to many of the most interesting parts of Mongolia and have a network of connections to help make your travels comfortable. Here are some possible combinations of destinations that can be combined for a tour. Start by matching the time you have available with the choices to the left. Our tours generally leave early in the morning and return late on the final day, so do leave enough time for your other travel connections. If you are looking for a longer journey we can combine two or more trips in one, or we will work with you to design a custom trip. Just let us know what you have in mind.

 

Our travel services

Over the years of helping visitors, we have learned some important lessons about the process of traveling in our remote country. There are several services that we offer to help you manage your journey.

 

Permission letter or invitation letter

Foreign nationals from some countries may need a permission letter or a letter of invitation to get a visa to visit Mongolia.

 

Train Reservations

As a fully licensed and bonded specialist tour operator with direct contracts with the Mongolian Railways, we can issue, and deliver, train tickets to Russia and China. As you would expect our service is on-line, track able, competitively priced and managed to the highest standards.

 

Transfers and Cars with Drivers

We have negotiated "bulk rates" with professional transfer companies to be able to offer you anything from a transfer from Chinggis Khaan airport to the city at great prices. You will be met at the airport, railway station, river terminal or hotel by the driver and transferred quickly, safely and in comfort to your destination.
We do not recommend that you use unofficial or "independent" taxi companies for safety reasons and in most cases you will end up paying far more.

FAQ ?

  • What are your rates $$$ ?

    Please navigate to our reservations page for current rates.
  • How to find Zaya guesthouse ?

    Please note our two nearby locations:

    Zaya #1 -> Peace Avenue, Building 63, #12, Tel: +976 11 316696, Mobile: +976-99041570, +976-99089478

    Zaya #2 -> Peace Avenue, Building 25/4, #6, Tel: +976 11 331575, Mobile: +976-99041570, +976-99089478

  • Is airport and train station pick up and drop off service available ?

    We provide an airport and train station pickup/drop off service for guests with a reservation four times daily.
  • Do you have parking available at Zaya guesthouse ?

    Yes we do. Our outside parking is FREE for guests .The parking lot is well lit and easily accessible with 24 hour security.
  • Are there attractions nearby ?

    There are many attractions nearby, the most famous being Chingis Khan Suare, Ghandan Monastery which is within waliking distance of the guesthouse.
  • Do you organize a tour outside of the Ulaanbaatar ?

    Our tours make it easy for you to enjoy the many sights our country has to offer. We travel to many of the most interesting parts of Mongolia and have a network of connections to help make your travels comfortable.
  • When do you charge my credit card ?

    We take a credit card number when a reservation is made but you are not charged until you check in. You must present the credit card you wish to use when you check in.
  • What is the Hostel's cancellation policy ?

    Room booking cancellation must be made 48 hours prior to check in time of arrival date. One night room price is charged for any cancellation if contacted less than 48 hours prior to arrival. Cancellation will cost more than an equivalent of one night for bookings of large groups (3 people and more) or longer than 3 nights.
  • Do you supply food ?

    We supply a free complimentary breakfast daily. We have coffee, tea and orange juice. We have a self-service kitchen for you to prepare your own food.
  • Do you allow locals to stay in at Zaya guesthouse ?

    We do not allow locals to stay at Zaya guesthouse. If your Mongolian citizen, you cannot stay with us.
  • Why should I stay at your hostel ?

    We are the best guesthouse on the planet...and definitely the best in Ulaanbaatar
  • Is there a place to store my things ?

    All the rooms have lockers that are free to use. If you check out but aren't leaving town for a while, we'll be happy to store your luggage for you free of charge.
  • Is there monthly housing available ?

    Yes, we do offer extended stay arrangements in a private apartment for people who are working Ulaanbaatar. Visit our extended stay request form and one of our managers will get back to you within 24 hours.

 

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